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Product Testing

Product Testing

We test to provide certainty in quality and confidence that you’re receiving maximum results, allowing you to focus on finding the best products for you.
Alpha GPC

Alpha GPC

Apigenin

Apigenin

Ashwagandha

Ashwagandha

Benfotiamine

Benfotiamine

Berberine Advanced

Berberine Advanced

CaAKG

CaAKG

Collagen Advanced

Collagen Advanced

Collagen Marine

Collagen Marine

Creatine

Creatine

Culture® Probiotic

Culture® Probiotic

Fisetin

Fisetin

GlyNAC

GlyNAC

Hyaluronic Acid

Hyaluronic Acid

Inositol Advanced

Inositol Advanced

L-Theanine

L-Theanine

Lunar® Sleep

Lunar® Sleep

Luteolin

Luteolin

Magnesium Glycinate

Magnesium Glycinate

Magnesium Threonate

Magnesium Threonate

NAD

NAD

NMN

NMN

NMN Powder

NMN Powder

NR

NR

Omega 3 Fish Oils

Omega 3 Fish Oils

What We Test For

  • 1.

    Ingredient Identity & Strength

    We use appropriate analytical methods to verify the active ingredient and measure how much is present. This helps us confirm that products meet their declared specifications.

  • 2.

    Purity & Contaminants

    We assess chemical purity and relevant impurities, with additional testing for contaminants such as heavy metals, pesticides or microorganisms where appropriate. Different risks require different testing methods.

  • 3.

    Testing Methods & Verification

    A laboratory result is only as meaningful as the method behind it. We review the analytical techniques, reference standards and results to ensure the testing is appropriate for the ingredient. When results raise questions, we investigate further.

Our Testing Process

Ingredient Sourcing

We start with suppliers who meet our standards for documentation, traceability, and quality.

Raw Material Testing

Incoming ingredients are tested for identity, contamination, and compliance with specification.

In-Process Checks

During manufacturing, we track and verify capsule weight, blend uniformity, and other critical controls.

Finished Product Testing

Every batch is independently tested, results reviewed, and Certificates of Analysis made publicly available.

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Remembered your essentials?

Magnesium Glycinate
Magnesium Glycinate

£21.00

Vitamin D3 & K2
Vitamin D3 & K2

£17.00

Vitamin B Complex
Vitamin B Complex

£21.00

Creatine
Creatine

£25.00

Collagen Advanced
Collagen Advanced

£34.00

Longvida® Curcumin
Longvida® Curcumin

£34.00

Collagen Marine
Collagen Marine

£34.00

Zinc L-Carnosine
Zinc L-Carnosine

£27.00

Ashwagandha
Ashwagandha

£27.00

Shilajit
Shilajit

£21.00

Subtotal
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Delivery Information

Customs Fees: There may be customs to pay depending on your country's local requirements. We will do what we can to avoid or minimise these as much as possible. If import charges are required, you will receive an email or text with customs clearance and payment instructions.

HIGH COST DUE TO INCREASED RISK CHARGE ADDED BY DHL

Free Delivery: Available on orders over $600 USD.

Cost: $69 for orders under $600.

Service: DHL Express

Timeframe: Expected within 5-10 business days.

Tracking: Your tracking number will be included in your confirmation email once your parcel has been shipped.

*Delivery to remote areas may take longer.

No Customs Fees: Pay only the price shown at checkout. We guarantee no additional charges.* We are paying the new customs charges for you.

Delivery Options:

DPD International
Delivery Time: 5-10 business days**
Cost: $13
Free on orders over $200

DHL Express
Delivery Time: 1-4 business days*
Cost: $30
Free on orders over $400

Tracking: Your tracking number will be provided in your confirmation email once your parcel has been shipped.

*Customs guarantee: While customs charges are not expected, we will fully refund any unexpected charges and work directly with the courier to resolve the issue.

**The US is currently experiencing delays due to recent changes in import customs policy. We apologise, but your parcel delivery may be delayed by a few days. Delivery to remote areas may also take longer.

Customs Fees: Customs charges may apply. We apologise for any inconvenience due to changes following Brexit. If import charges are required, you will receive an email or text with customs clearance and payment instructions.

Delivery Options:

Local Mail
Delivery Time: 7 -14 business days*
Cost: 12 €
Free on orders over 120 € for local mail or 240 € for DHL Express.

DHL Express
Delivery Time: 1-4 business days*
Cost: 24 €
Free on orders over 240 €

Tracking: Your tracking number will be provided in your confirmation email once your parcel has been shipped.

*Delivery to remote areas may take longer.

Customs Fees: There may be customs to pay depending on your country’s local requirements. We will do what we can to avoid or minimise these as much as possible. If import charges are required, you will receive an email or text with customs clearance and payment instructions.

Free Delivery: Available on orders over $300 USD.

Cost: $39 for orders under $300.

Service: DHL Express

Timeframe: Expected within 3-7 business days.

Tracking: Your tracking number will be included in your confirmation email once your parcel has been shipped.

*Delivery to remote areas may take longer.

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Money Back Guarantee

60 Day Satisfaction Guarantee

We want you to feel confident trying our products. If you're not satisfied for any reason, you can return your product within 60 days of receiving it for a full refund.

This includes if you've changed your mind, haven't noticed the difference you hoped for, experienced side effects, or simply decided the product isn't right for you.

How to claim the guarantee

  • Email returns@vitality-pro.com with your order number, which you'll find in your order confirmation email.
  • We'll send you the address to return your product to. Please include a note with your order number inside the parcel so we can identify your return.
  • Once your return is received, we'll process your refund within 7 days.

Return shipping costs: You'll need to arrange and pay for return shipping unless the product arrived faulty or damaged. All returns are sent to our UK return address. If you're ordering from outside the UK, please keep in mind that international return shipping can be expensive.

Multiple bottles or larger quantities: If you buy multiple bottles or a larger quantity of the same product in a single order, the guarantee covers the use of one bottle, or the smallest individual size supplied. Any additional unopened units must be returned to receive a refund.

For example, if you order 180 capsules and receive 2 × 90-capsule bottles, you can open and use one 90-capsule bottle. The second bottle must be returned.

The 60-Day Satisfaction Guarantee does not apply to our 100g NMN or 100g Resveratrol products, as we offer smaller 20g and 30g options to give you the opportunity to try the product before committing to a larger supply.

Get Support

Call us

+44 (0) 1202 082 280

Monday to Friday
10:00am to 4:00pm (UK time)

Email us

support@vitality-pro.com

We aim to respond within 48 business hours

Send us a message

Rewards

Get more from every order

Join vPro+ Rewards for free and earn points when you shop. Turn your points into money off future orders, and earn extra rewards when you introduce a friend.

  • Earn as you shop - collect points on eligible purchases.

  • Enjoy future savings - redeem your points for money off.

  • Share the rewards - give friends a discount and get rewarded when they shop.

  • Keep track easily - view your points and available rewards in your account.

You can join at checkout while placing your order. Simply create an account, or sign in if you already have one.

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