Vitality Pro
Vitality Pro

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Committed to creating confidence and clarity in your longevity supplements.

Committed to creating confidence and clarity in your longevity supplements.

Certainty of product purity.

Whether you’re trying to resolve a health concern or striving to redefine your potential through healthy living, we believe that certainty in a product’s quality is essential to your journey. To be sure of purity means you can rely on it to deliver maximum results, allowing you to see if it works as effectively as you need it to.

Numerous third-party studies have shown that many supplements on the market do not contain what they claim, and some brands make misleading or unproven health claims. Even by UK law, supplements can contain up to 50% more or 20% less vitamin and 45% more and 20% less mineral than what’s listed on the label. We believe you deserve better. Click here to read about the study.

Clarity of information.

We are committed to the following processes to ensure consistency, reliability, and transparency in the products you receive. We hope to set new industry standards for quality controls and transparency.

All products are made to cGMP (current Good Manufacturing Practice) standards, the global benchmark for supplement quality. GMP standards ensure strict control over how our supplements are produced, covering everything from cleanliness to documentation and quality control. Every step is monitored to guarantee consistency and safety in every batch, so you receive the same high-quality product every time.

Created by the US FDA, GMP regulations legally require manufacturers to ensure product safety, purity, and effectiveness. GMP minimises contamination, mix-ups, and errors, protecting consumers from ineffective or unsafe products.

GMP Guidelines Overview:

  • Manufacturing facilities must maintain a clean, hygienic environment in all areas, including labs and storage.
  • Facility design, operations, and environmental conditions must prevent cross-contamination of drug products and materials.
  • Manufacturing processes must be clearly defined, validated, and controlled to ensure consistency and compliance. Any process changes are evaluated for patient safety and product quality, with necessary validation.
  • Instructions and procedures must be written clearly and unambiguously.
  • Operators must be trained to follow approved procedures for production and control.
  • Records should be kept during manufacturing and quality control to confirm that all required steps and quality standards were met.
  • Discrepancies are investigated and documented.
  • Processes should remain controlled throughout the product life cycle, with improvements as needed.
    Records of manufacturing and distribution must be retained in an accessible format to trace the complete batch history.

At the foundation of what we offer is certainty of product quality through consistent third-party testing, specifically for purity.

In an industry where many supplement providers cannot be fully certain of their product quality, third-party testing is essential to ensure purity and safety. This process removes uncertainty, so you can be confident that you’re taking supplements that are both safe and effective.

To ensure the highest standards of quality and safety, all products undergo independent evaluation by accredited laboratories. These tests provide an unbiased analysis of each product’s purity, potency, and composition.

Additional third-party testing screens for contaminants such as heavy metals, pesticides, and microbes, ensuring that each product is safe for consumption. Although certificates are provided by the manufacturer, this independent validation goes beyond standard testing, adding an extra layer of quality control.

Independent third-party testing ensures that you receive reliable, high-quality products every time.

ISO 9001:2015 standards are an internationally recognised framework for effective quality management. This accreditation means we follow a structured system of continuous improvement, always refining our processes to enhance product consistency and customer satisfaction. ISO accreditation ensures that every aspect of our operations—from production to customer service—is optimised. This means better oversight, reduced risk of errors, and a clear focus on delivering consistent results.

Key Components of ISO 9001:2015

  • Customer Focus: Meeting and exceeding customer needs and expectations.
  • Leadership: Clear quality objectives and accountability at all levels.
  • Engagement of People: Involving employees in quality management.
  • Process Approach: Streamlining processes for efficiency and consistency.
  • Continuous Improvement: Regularly assessing and enhancing performance.
  • Evidence-Based Decisions: Actions based on data and analysis.
  • Relationship Management: Building effective relationships with key stakeholders.

Implementing and Maintaining ISO 9001:2015

  • Gap Analysis: Assessing current processes against ISO standards to identify needed improvements.
  • Documentation and Process Development: Aligning processes, roles, and quality metrics with ISO guidelines.
  • Employee Training: Ensuring all employees understand and follow quality management requirements.
  • Internal Audits and Management Reviews: Regular audits to assess quality management effectiveness and address issues.
  • External Audit for Accreditation: ISO-accredited body evaluates compliance.
  • Ongoing Improvement and Re-Certification: Continual assessment and re-certification to maintain high standards.

ISO 9001:2015 accreditation highlights a commitment to quality, customer satisfaction, and continuous improvement.

We believe you should have full clarity about what you’re putting in your body and the steps we take to ensure the quality of our supplements. That’s why we are transparent and open about every part of our process.

Transparency means we share all the details that matter—how our products are made, tested, and verified. From publishing third-party test results to offering clear ingredient labels, we provide you with the information you need to make informed choices about your supplements. Nothing is hidden, and every product comes with full accountability.

In a world where many supplement companies keep you in the dark, we believe you deserve complete honesty. Being transparent allows you to trust that you’re getting exactly what you expect—pure, tested supplements without hidden risks. It’s about empowering you to make confident decisions and focus on your health journey without second-guessing the products you take.

Certainty of product purity.

We recognise that the supplement market can be overwhelming. Our commitment to clarity aims to give you the resources and transparency needed to explore supplements for longevity confdiently. We prioritise open, honest communication across our website, articles, and customer support.

Every step of your journey is designed to build confidence in longevity science and supplements. Our website and articles provide clear, accessible explanations of the ingredients, sourcing, and testing processes that go into each supplement. Our customer support team is trained to offer open and informative guidance, answering your questions with integrity so you know exactly what you’re choosing.

We know that longevity and health are personal and someimes challenging journeys, and you deserve a place where you find clarity and confidence.

We are not a marketing company.

We focus on product quality and transparency, not overselling benefits. Most people have been influenced else where and are looking for a safe place to explore these supplements, we offer that. You can trust that our products are pure, tested, and made to the highest standards.

This approach ensures you get exactly what’s promised without false expectations. We prioritise delivering high-quality supplements, so when you’re ready to try something new, you can do so with confidence, knowing you’re getting safe, effective products supported by real evidence.

Product testing.

Third party analysis to provide confidence and peace of mind.

Read more

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Magnesium Glycinate
Magnesium Glycinate

£21.00

Vitamin D3 & K2
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£17.00

Vitamin B Complex
Vitamin B Complex

£22.00

Creatine
Creatine

£25.00

Collagen Advanced
Collagen Advanced

£34.00

Longvida® Curcumin
Longvida® Curcumin

£34.00

Collagen Marine
Collagen Marine

£34.00

Zinc L-Carnosine
Zinc L-Carnosine

£27.00

Ashwagandha
Ashwagandha

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Shilajit
Shilajit

£21.00

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Delivery Information

No Customs Fees: Pay only the price shown at checkout. We guarantee no additional charges.*

Free Delivery: Available on orders over $400 AUD for DHL Express.

Delivery Options:

DHL Express
Delivery Time: 2-5 business days**
Cost: $59 AUD

Local Mail
Delivery Time: 7-21 business days**
Cost: $25 AUD

Tracking: Your tracking number will be included in your confirmation email once your parcel has been shipped.

*Customs guarantee: While customs charges are not expected, we will fully refund any unexpected charges and work directly with the courier to resolve the issue.

**Delivery to remote areas may take longer.

Customs Fees: Customs charges may apply. We will do our best to minimise these as much as possible. If import charges are required, you will receive an email or text with customs clearance and payment instructions.

Free Delivery: Available on orders over $300 CAD.

DHL Express
Delivery Time: 3-5 business days*
Cost: $33 CAD

Tracking: Your tracking number will be provided in your confirmation email once your parcel has been shipped.

*Delivery to remote areas may take longer.

No Customs Fees: Pay only the price shown at checkout. We guarantee no additional charges.*

Free Delivery: Available on orders over 180 €.

Cost: 12 € for orders under 180 €.

Timeframe: Expected within 5-7 business days.**

Tracking: Your tracking number will be included in your confirmation email once your parcel has been shipped.

*Customs guarantee: Customs charges are not expected; however, if you are unexpectedly charged, we will fully refund the amount and follow up with the courier to resolve the issue.

**Delivery to remote areas may take longer.

Free Delivery: Available on orders over £50.

Cost: £3.85 for orders under £50.

Service: Royal Mail

Delivery Time: 3-5 working days.*

Tracking: Your tracking number will be provided in your confirmation email once your parcel has been shipped.

Customs Fees: Customs charges may apply. We will do our best to avoid or minimise these as much as possible.

Free Delivery: Available on orders over $300 USD.

Cost: Approx. $24 for orders under $300.

Service: Local Mail

Timeframe: Expected within 7-21 business days.*

Tracking: Your tracking number will be included in your confirmation email once your parcel has been shipped.

*Delivery to remote areas may take longer.

Customs Fees: There may be customs to pay depending on your country's local requirements. We will do what we can to avoid or minimise these as much as possible. If import charges are required, you will receive an email or text with customs clearance and payment instructions.

HIGH COST DUE TO INCREASED RISK CHARGE ADDED BY DHL

Free Delivery: Available on orders over $600 USD.

Cost: $69 for orders under $600.

Service: DHL Express

Timeframe: Expected within 5-10 business days.

Tracking: Your tracking number will be included in your confirmation email once your parcel has been shipped.

*Delivery to remote areas may take longer.

We are very sorry, but we do not deliver to your country due to strict customs processes, which have resulted in long delays, high customs fees, and, in some cases, non-entry of parcels.

No Customs Fees: Pay only the price shown at checkout. We guarantee no additional charges.* We are paying the new customs charges for you.

Delivery Options:

DPD International
Delivery Time: 5-10 business days**
Cost: $13
Free on orders over $200

DHL Express
Delivery Time: 1-4 business days*
Cost: $30
Free on orders over $400

Tracking: Your tracking number will be provided in your confirmation email once your parcel has been shipped.

*Customs guarantee: While customs charges are not expected, we will fully refund any unexpected charges and work directly with the courier to resolve the issue.

**The US is currently experiencing delays due to recent changes in import customs policy. We apologise, but your parcel delivery may be delayed by a few days. Delivery to remote areas may also take longer.

Customs Fees: Customs charges may apply. We apologise for any inconvenience due to changes following Brexit. If import charges are required, you will receive an email or text with customs clearance and payment instructions.

Delivery Options:

Local Mail
Delivery Time: 7 -14 business days*
Cost: 12 €
Free on orders over 120 € for local mail or 240 € for DHL Express.

DHL Express
Delivery Time: 1-4 business days*
Cost: 24 €
Free on orders over 240 €

Tracking: Your tracking number will be provided in your confirmation email once your parcel has been shipped.

*Delivery to remote areas may take longer.

Customs Fees: There may be customs to pay depending on your country's local requirements. We will do what we can to avoid or minimise these as much as possible. If import charges are required, you will receive an email or text with customs clearance and payment instructions.

*converted into your local currency

Free Delivery: Available on orders over $300 USD*.

Cost: $39* for orders under $300*.

Service: DHL Express

Timeframe: Expected within 3-7 business days.

Tracking: Your tracking number will be included in your confirmation email once your parcel has been shipped.

*Delivery to remote areas may take longer.

Customs Fees: There may be customs to pay depending on your country's local requirements. We will do what we can to avoid or minimise these as much as possible. If import charges are required, you will receive an email or text with customs clearance and payment instructions.

*converted into your local currency

Free Delivery: Available on orders over $300 USD*.

Cost: $39* for orders under $300*.

Service: DHL Express

Timeframe: Expected within 3-7 business days.

Tracking: Your tracking number will be included in your confirmation email once your parcel has been shipped.

*Delivery to remote areas may take longer.

All parcels are shipped from our UK in-house distribution department.

Delivery Options:

DPD Standard
Delivery Time: 1-2 business days**
Cost: £3.85
Free Delivery: Available on orders over £50
Delivery updates: DPD will send delivery updates by email or text, including delivery options and an estimated one-hour delivery window on the day of delivery.

Royal Mail 1st Class (no SMS/email delivery updates)
Delivery Time: 3-5 business days**
Cost: £4.25
Free Delivery: Available on orders over £50

Royal Mail Special Delivery (no SMS/email delivery updates)
Delivery Time: 1-2 business days**
Cost: £9.95
Free Delivery: Available on orders over £100

*Delivery to Northern Ireland and the Highlands takes 2-5 days.

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Money Back Guarantee

60 Day Satisfaction Guarantee

We want you to feel confident trying our products. If you're not satisfied for any reason, you can return your product within 60 days of receiving it for a full refund.

This includes if you've changed your mind, haven't noticed the difference you hoped for, experienced side effects, or simply decided the product isn't right for you.

How to claim the guarantee

  • Email returns@vitality-pro.com with your order number, which you'll find in your order confirmation email.
  • We'll send you the address to return your product to. Please include a note with your order number inside the parcel so we can identify your return.
  • Once your return is received, we'll process your refund within 7 days.

Return shipping costs: You'll need to arrange and pay for return shipping unless the product arrived faulty or damaged. All returns are sent to our UK return address. If you're ordering from outside the UK, please keep in mind that international return shipping can be expensive.

Multiple bottles or larger quantities: If you buy multiple bottles or a larger quantity of the same product in a single order, the guarantee covers the use of one bottle, or the smallest individual size supplied. Any additional unopened units must be returned to receive a refund.

For example, if you order 180 capsules and receive 2 × 90-capsule bottles, you can open and use one 90-capsule bottle. The second bottle must be returned.

The 60-Day Satisfaction Guarantee does not apply to our 100g NMN or 100g Resveratrol products, as we offer smaller 20g and 30g options to give you the opportunity to try the product before committing to a larger supply.

Get Support

Call us

+44 (0) 1202 082 280

Monday to Friday
10:00am to 4:00pm (UK time)

Email us

support@vitality-pro.com

We aim to respond within 48 business hours

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